Intrac
Intrac is a comprehensive SaaS platform designed to streamline the management of sports and recreational facilities.
The request
Dissatisfied with a previous design attempt, they turned to our team to redesign the platform from the ground up to ensure it fully met their expectations for sports and recreation management software.
Overview
Customer Review

Sales Director, Intrac
Jun 10, 2023
Jack Scott
We were impressed by the communication and quality of the work.
The Process
1
Kick-off meeting
The client walked us through the current product, highlighting what had been done so far by developers and previous designers. This meeting was crucial in understanding the project’s full scope and defining clear next steps.
2
UX audit
We took a deep dive into the deployed system, getting familiar with the backend architecture to ensure our design approach aligned with the technical framework.
3
UX research
To lay the foundation, we conducted thorough research, exploring industry standards, user expectations, and best practices that would inform our design decisions.
4
UX design
With the research in hand, we created user flows and wireframes, mapping out the user experience and setting a clear structure for the interface.
5
UI evaluation
Different visual concepts were shared, each offering a unique aesthetic. This phase helped us refine the look and feel of the platform.
6
UI design
After finalizing the visual direction, we developed the full interface, balancing usability and visual appeal to create a cohesive user experience.
7
Mobile app design
We extended the design to mobile, ensuring the app maintained consistency and usability across devices.
8
Handoff
With all design assets prepared, we passed the detailed specifications to the development team, marking the transition from design to implementation.
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Intrac
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