HYCM logo mark, a red HY monogram on a grey background

HYCM: Web Customer Portal Redesign

The platform for managing trading accounts, accessing tools, viewing financial data, and executing transactions.

HYCM customer portal account page with a trading accounts list, by Fivecube Agency

The request

Redesign a web-based customer portal. The design needed to align with HYCM’s brand while ensuring ease of use for both novice and experienced traders.

Overview

HYCM customer portal screen titled Account Management, with a trading accounts list
Black-and-white engraved portrait beside the quote Time is money on a HYCM page, by Fivecube Agency

Customer Review

The Process

1

Requirements Discussion

After completing the website redesign, we discussed the requirements for the web customer portal with the client.

2

Structure planning

We analyzed key components and features, defining the portal’s core structure.

3

UX design

Developed wireframes and user flows to ensure an intuitive account management and trading experience.

4

UI design

Created a cohesive interface in line with HYCM’s brand identity.

5

Testing & feedback

Refined the design based on internal and client feedback.

6

Handoff

Delivered final design assets to the development team, and initiated work on the mobile application for the portal.

Scattered HYCM customer portal screens with account lists and deposit views on white
HYCM Open a Trading Account form with platform and account type choices
HYCM Verification page with document upload cards, shown in two stacked views
Scattered HYCM customer portal screens with account lists and deposit views on white
HYCM customer portal account dashboard with a deposit button and trading accounts list
HYCM Platforms Downloads page listing MetaTrader 5 desktop, mobile and web options
Four HYCM customer portal phone screens for profile, verification, referral and account

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HYCM logo mark, a red HY monogram on a grey background

HYCM: Web Customer Portal Redesign

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