Empathetic yet data-driven digital design determines user experience and impacts customer satisfaction, brand perception, the number of active users, retention, and conversion. Combining data insights and empathy, however, is no cakewalk – it requires extensive expertise in digital design.
A digital design agency can help you secure this expertise without the need for in-house recruitment and management. Here are five digital design agencies that can help you push the envelope or capitalize on the established tenets of impactful design.
Top 5 Digital Design Services Providers: Your Snapshot
Fivecube: Best for flexible approach and development support
BASIC/DEPT® Agency: Best for branding and advertising strategies
DD.NYC®: Best for packaging and branding support
Clay®: Best for interactive experiences
Critical Mass: Best for end-to-end digital marketing services
Fivecube

Founded in 2016 in Ukraine, Fivecube brings together design experts who create user experiences that drive business growth. With experience in serving both startups and large enterprises, Fivecube specializes in high-tech domains: SaaS, AI, fintech, and Web3 design.
As for the range of digital design services, Fivecube provides:
Services for startups: PoC and MVP design, user onboarding design
Scaling and optimization services for growing products: design support, design system development, product (including website/mobile app) redesign
UX services: UX research, audit, and design
Visual design services: landing page, UI, graphic, and motion design
Platform-specific design: SaaS, web app, mobile app, website, dashboard, Web3, and Apple Vision Pro design
Thanks to its relatively small team and unparalleled flexibility, Fivecube can easily adapt to every client’s way of working. Its focus on combining data insights from user research with empathy-driven choices allows the company to deliver tangible results, such as a 35% conversion boost for Norma, an SaaS product.
Furthermore, Fivecube provides full-stack, backend, and frontend development services for PoCs, MVPs, and full-fledged digital products. So, you can have your product designed and developed by hiring a single agency, which can save you time and effort.
Best for: Small and growing businesses that are looking for a SaaS, AI/ML, fintech, or Web3 design agency; companies that value agility and a data-driven approach in their design partner.
BASIC/DEPT® Agency

BASIC/DEPT® is a global digital design agency with 28 offices around the world and 120+ professionals on its team. The company goes beyond design services and provides end-to-end corporate branding and brand identity services for enterprises in eCommerce and beyond.
While most digital design agencies focus on combining design and development services (case in point: Fivecube), BASIC/DEPT® is laser-focused on developing brand experiences. This can be both an advantage and a disadvantage, depending on your needs.
Best for: Enterprises looking for a digital design agency to develop whole branding and advertising strategies for eCommerce stores and digital products.
DD.NYC®

Based in New York City, DD.NYC® is a creative agency that’s been innovating design experiences since 2015. Although it’s regularly featured on lists of top design agencies, be mindful: DD.NYC® focuses on design and branding instead of development. (It provides only basic web development services.)
As a digital design agency, DD.NYC® has made a name for itself in web and graphic design, as well as packaging design and video production. Its portfolio includes design services for real estate, medical, finance and tech, industrial, and manufacturing products.
Best for: Businesses that need branding, video production, and packaging design support in addition to digital design services; U.S.-based companies that want to collaborate with the agency’s team in person.
Clay®

Clay® is a full-service agency that provides digital product design services, as well as comprehensive branding services. The latter include creating the brand strategy, brand architecture, verbal and visual identity, and brand guidelines and experiences. Clay® is also one of the best digital design agencies for consumer and enterprise software design and content production.
With headquarters in San Francisco and five other offices in the U.S. and Europe, the agency can provide mobile app, frontend, and backend development services in addition to design. Notably, Clay® also works with emerging tech, such as AR/VR and wearables.
Best for: Enterprises that need a digital design agency to craft interactive experiences for emerging tech solutions.
Critical Mass

Based in Canada, Critical Mass has been helping companies around the world ace digital marketing since 1996. It’s not just one of the best design agencies: Critical Mass offers end-to-end digital marketing services, from digital brand identity and social storytelling to immersive content creation.
With 12 offices across five countries, Critical Mass specializes in helping companies build a digital ecosystem for their marketing efforts. That can involve MarTech and AdTech integration, automated and real-time analytics implementation, and capitalizing on search innovation.
Best for: Enterprises looking to build a whole ecosystem for their brand’s digital marketing experiences to succeed in the online world of today and tomorrow.
Final Thoughts
There may be dozens of digital design agencies in your immediate vicinity, but the ideal agency for your needs may be located in a different country. So, don’t limit your search if you can help it.
Before you throw your hat in with an agency, however, make sure you can get the full range of services you need from it. For example, you may need branding or development help in addition to the design itself, and that’ll dictate which digital design companies make it to your shortlist.
In addition to that, consider your budget and understand what you expect from the agency in terms of communication and collaboration. Plus, ensure your shortlisted digital design agencies also have experience with similar products and your industry. Good luck!
Jun 2, 2025
By
Fivecube Team
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